Email Marketing Agency for DTC
Email Marketing Agency for DTC
Email marketing is how DTC brands drive repeat purchases without paying for another click. We build the lifecycle — welcome, cart, browse, post-purchase, win-back — then run campaigns on a calendar, so repeats do not depend on another paid click. SMS only when the opt-in is clean.
What this work is
Paid ads buy the first session. Email and SMS are how a store talks to people it already paid to meet. If those flows are missing or stale, you rent the same customer again next week.
What we build
- Welcome series (3-5 emails)
- Abandoned cart and checkout, with SMS when allowed
- Browse abandonment
- Post-purchase education and a sane cross-sell
- Win-back
- Back-in-stock and price-drop where the catalog supports it
Campaigns: a weekly plan, launch sequences, seasonal sends, tests on subject and hero when the list is large enough. Segmentation by engaged, VIP, at-risk, lapsed. Deliverability: SPF, DKIM, DMARC, and list hygiene.
90 days
- Account and DNS audit. Kill flows that fight each other.
- Core flows live. First campaign calendar.
- Tests and SMS if the legal and technical pieces are there.
- Keep, fix, or stop against repeat revenue and list health.
Pricing
Quoted after we see the account: list size, current flows, and whether SMS is in scope. Month to month after the first 90 days, 30 days notice.
FAQ
What does an email marketing agency do?
We build and run the flows and campaigns that drive repeat revenue: welcome, cart, browse, post-purchase, and win-back, plus SMS when you are set up for it. Copy, templates, and the weekly send calendar are all in the work. We handle the strategy, execution, and optimization so email becomes a reliable growth channel.
Do you write the emails?
Yes. We write the copy and build mobile-first templates. Subject lines and heroes get tested when volume supports it. Every email is designed to match your brand voice and drive action, whether it’s a flow email or a campaign send.
Can you move us from another ESP?
Yes. We handle list cleaning, warm-up, template rebuilds, and DNS setup (SPF, DKIM, DMARC), then rebuild your flows on the new platform. We will not import a dirty list and hope for the best. The migration is planned to protect deliverability and keep revenue flowing during the switch.
How do you credit email revenue?
We use your platform’s click and open attribution window, checked against store orders. We report flow versus campaign revenue separately, not as a single vanity number. This gives you a clear picture of what email actually drives so you can invest with confidence.
Do you do SMS?
Yes, with opt-in that matches Canadian and US rules, quiet hours, and a cap so SMS does not stack on the same day’s email. SMS is used strategically for high-intent moments like cart abandonment and back-in-stock alerts, not as a blast channel.
Related: Meta Ads, Google Ads, TikTok Ads, Website Building, Method, Contact.